Privacy Policy
Last updated: April 2026
1. Who We Are
Traffic Safety Supply ("Traffic Safety Supply", "we", "our", "us") is a B2B supplier of traffic safety equipment operating from 723 Wilmot St, Coquitlam, BC V3J 6P1, Canada. You can reach us at sales@trafficsafetysupply.ca or 250-880-8593.
2. Information We Collect
We collect information you voluntarily provide when you:
- Submit a quote request (name, company, email, phone, province/state, project details)
- Send a contact form message
- Communicate with us directly by email or phone
We also collect standard web analytics data (page views, referrer, browser type) through cookies to help us understand site usage.
3. How We Use Your Information
- To respond to your quote requests and inquiries
- To prepare and deliver product quotations
- To send order-related communications
- To improve our website and services
- To comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
4. Cookies
Our website uses cookies to provide a better browsing experience and to gather anonymized analytics. You may decline non-essential cookies using the cookie consent banner when you first visit our site. Essential cookies (required for the site to function) cannot be disabled.
5. Data Retention
We retain contact and quote request data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Business records may be retained for up to 7 years in accordance with Canadian tax and accounting regulations.
6. Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to our use of your information (subject to legal exceptions)
- File a complaint with the Office of the Privacy Commissioner of Canada
7. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure.
8. Contact Us
For any privacy-related questions or requests, contact our Privacy Officer at:
Traffic Safety Supply
723 Wilmot St, Coquitlam, BC V3J 6P1
sales@trafficsafetysupply.ca
250-880-8593